Customer Service
Shipping & Delivery
We use USPS and UPS to ship orders. Orders get shipped within 24-48 hours and take 2-5 business days to deliver. International orders MUST have a Pre- Approved Paypal account with confirmed shipping address in order to place an order. Shipping prices are calculated at check out for International orders based on location.
Privacy & Security
Your Privacy and the Security of Your Personal Information is Very Important to Us
We value our customers and visitors to our Websites and respect your concerns about the privacy of your personal information and data security. Our Privacy and Security Policy (the "Privacy Policy") is intended to protect your privacy and provide you with a safe and secure experience in fashion, style and shopping. This Privacy Policy applies to our Websites hosted in the United States. This Privacy Policy protects consumers providing information through our Websites and stores and is not designed to protect business information. By using our Websites or providing information to us at our stores, you consent to the collection and use of your personal information. In addition to reviewing our Privacy Policy, you should also read our Terms of Use for our Websites. Your use of our Websites constitutes your agreement to its terms and conditions.
Returns & Replacements
We have a great return policy that allows our customers to feel confident purchasing with us. We believe in having long term relationships with our customers, and in doing so, we want to allow you to be able to purchase an item with the comfort of knowing that if anything is not the way you expected... you have the comfort of knowing that the item can be returned or exchanged.
FashionPosh.com
will provide exchange or issue a full refund for all items received within 21 days of when the items were shipped, provided the items are unworn, unwashed, with all original tags attached, and free of defects. If you receive a defective product, you must notify us within three days of receiving the product to be eligible for a return. We will gladly accept returns and issue either a store credit which can be used anytime or refund your credit card. Return Address: 3940 Laurel Canyon Blvd Suite #343 Studio City CA 91604
Ordering
When placing an order, we suggest our customers to register with us to have access to their order status and updates, and get special sales and coupon codes through email. We have a very secure website and all credit card information will never be shared with anyone at anytime.
Payment, Pricing & Promotions
Payments are taken by credit card or Paypal, your choice. Pricings are subject to change due to special sales. We often have special coupon codes which we mail our registered customers that gives them savings anywhere from 15-25% off already reduced prices. So be on the look out for special coupon codes!
Viewing Orders
You can view your orders by registering on our website. When you register with us, you create your own user name and password to access your account. Once registered you can easily access your recent and past orders as well as your order status and special coupons offered.
Updating Account Information
You can easily update any account information by logging in to your account and making any necessary changes to your account.